.Five9 (FIVN) has actually been granted the 2024 Aragon Study Innovation Honor for AI Contact Centers as well as called an Innovator in 2 Aragon Study Planet reports: AI Agent Operating Systems in the ICC, 2025, and Intelligent Call Center, 2025. The provider was recognized as the best critical provider in the AI Agent Platforms report.At the center of Five9’s innovation is their vision for The brand-new CX, where AI Agents and AI-empowered Person Agents work together to supply hyper-personalized consumer adventures. The firm just recently launched brand new innovations featuring Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 AI Agents.The award existed at Aragon Transform 2024 on December 10, 2024, realizing Five9’s ideal use innovation in market evolution as well as disruption.Five9 (FIVN) ha ricevuto il premio Aragon Analysis Innovation Award 2024 every i Centri di Contatto AI ed u00e8 stata nominata Leader in due rapporti di Aragon Research Planet: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The NEW CX, dove Agenti AI e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada disadvantage el Premio Aragon Research study Technology 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en disk operating system informes de Aragon Investigation Planet: Plataformas de Agentes AI en la ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 AI Professionals. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research 2024 pour les Centres de Get in touch with artificial intelligence et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Research study World: Plates-formes d’Agents AI dans l’ICC, 2025, et Center de Connect with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight put The brand-new CX, ou00f9 Agents AI et Professionals Humains soutenus the same level l’AI collaborent put offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie the same level Five9 dans l’u00e9volution et Los Angeles interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Analysis Advancement Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Analysis Planet- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Advancement von Five9 steht ihre Dream fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The provider was additionally named an Innovator in The Aragon Research Study Entire World for Artificial Intelligence Agent Operating Systems in the ICC, 2025 and also Aragon Research Globe for Intelligent Get In Touch With Center, 2025. SAN RAMON, Calif.– (BUSINESS CORD)–.
Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, has actually been actually named a champion of the 2024 Aragon Analysis Technology Honor for AI Connect With Centers. Additionally, Five9 has actually been called an Innovator in 2 Aragon Study Planet documents: AI Agent Operating Systems in the ICC, 2025, as well as Intelligent Connect With Center, 2025. This acknowledgment coming from Aragon Investigation underscores Five9’s position as a leader in AI-elevated CX.
The AI Representative Operating Systems in the ICC, 2025 file jobs Five9 as the best
critical supplier rated in
the record, acknowledging Five9 s calculated sight for AI-driven technology in CX. At the core of this particular innovation is Five9’s goal for The brand-new CX where AI Brokers as well as AI-empowered Human being Representatives team up to provide hyper-personalized, easy client knowledge. Through equipping organizations to provide transformative customer communications while minimizing prices and also boosting performance, Five9 is establishing brand-new criteria for AI-powered answers in the call facility industry.
AI is actually fundamental for developing extraordinary customer knowledge, as well as our company are actually recognized to be identified through AragonResearch study as ingenious for our initiatives to drive the intelligent contact center forward, mentioned Jonathan Rosenberg, Main Technology Policeman and also Director of Artificial Intelligence, Five9. Our emphasis has actually been, and will certainly continue to be, aiding organizations provide those expertises along with user friendly resources as well as capacities. With each new development, our team take a progression for each Five9 as well as for the sector as a whole.
The Aragon Research study Technology honor determines providers leveraging lofty use technology to not merely adapt as markets alter, yet to actively interrupt as well as notify how their markets are going to progress. Five9 was officially presented along with the award on December 10, 2024, at Aragon Transform 2024, the annual Aragon Research awards ceremony.Five9’s devotion to development, particularly its eyesight for combinationing artificial intelligence Representatives and AI-empowered Person Professionals, is setting a brand-new criterion for how businesses can easily provide hyper-personalized and also smooth customer knowledge, claimed Jim Lundy, Creator, Chief Executive Officer as well as Lead Expert, Aragon Analysis. This honor and report id improves Five9’s commitment to delivering artificial intelligence advancements for CX.
Previously this year, the company introduced brand new innovations, including Five9 GenAI Center, Five9 GeniusAI, and Five9 Artificial Intelligence Brokers, that change the means providers move toward CX, driving far better outcomes for each clients as well as representatives. Regarding Five9. The Five9 Intelligent CX Platform, powered by Five9 Wizard AI, provides a detailed suite of answers to power AI-elevated customer adventures that deliver better business results as well as Take Pleasure to CX.
Our combined cloud-native offering allows hyper-personalized client knowledge and additional inspired employees, creating every client interaction a lot more linked, effortless, and also personal. Depended on through 2,500 +customers as well as 1,400+ companions around the globe, Five9 combines the electrical power of AI, our system, as well as our individuals to drive AI-elevated CX.For additional information, go to www.five9.com. Involve with us @Five9, LinkedIn, Facebook, Blog post.
u00a9 2024 Aragon Research, Inc. and/or its own Affiliates. All Legal rights Set aside.
The recognition of an Aragon Analysis honor champion is actually not an endorsement by Aragon Study of any provider, product, or company. View resource version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Director. Press@five9.com. Resource: Five9.
FREQUENTLY ASKED QUESTION. What major awards performed Five9( FIVN) gain in 2024 coming from Aragon Study? Five9 succeeded the 2024 Aragon Analysis Innovation Award for AI Contact Centers and also was actually called a Leader in two Aragon Analysis Globe documents: AI Representative Platforms in the ICC, 2025, as well as Intelligent Get In Touch With Facility, 2025.
What brand-new AI products did Five9( FIVN) present in 2024? Five9 presented Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Brokers to enhance customer knowledge control.Exactly how performs Five9’s( FIVN )NEW CX eyesight impact customer support? Five9’s brand-new CX eyesight incorporates AI Agents with AI-empowered Individual Representatives to supply hyper-personalized, straightforward customerexpertises while lessening prices and also improving performance.
What was actually Five9’s( FIVN) tactical job in the Aragon Investigation Entire world 2025 document? Five9was actually placed as the most strategic seller in the AI Representative Platforms in the ICC, 2025 file, recognizing their calculated sight for AI-driven advancement in CX. When carried out Five9( FIVN) receive the AragonAnalysis Advancement
Award
?
Five9 was actually officially presented with the award on December 10, 2024, at the Aragon Transform 2024 awards event.